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Delivery and Returns




🔹PROCESSING OF THE ORDER


The products are packed and shipped on the first working day following the order.


🔹SHIPMENT AND RETURN

Free tracking in Italy with express service 24/48 hours
No minimum order amount required
Free return within 14 days from the date of delivery (for the islands you may need one more working day). Contact our customer service for any question or information.

🔹WITHDRAWAL RIGHT AND REFUNDS

➡Returns are at our expense: contact us to request the free return of your order.

To correctly exercise the right of withdrawal and to be able to return a product and obtain the refund of your payment you will have to abide to these simple conditions:
The shipment must be made no later than 14 working days from receipt of the shipment.
2. The products must be sent back by a single shipment and within the original packaging that has been delivered to you. We recommend that you do not apply adhesive tape or documents directly to the original packaging but pack the goods with some paper or insert it into a cardboard box.
3. The products must be returned intact and must not have been used (beyond the simple test) or damaged.

Warning: If the conditions are not met or if the returned products are damaged and/or used, we reserve the right not to accept the return or to make a partial refund
For any questions or information please contact our customer service, we are at your disposal.

🔹PAYMENT MAY BE MADE IN DIFFERENT WAYS:

1-Paypal: the payment process is managed by PayPal, the payment method is protected and secure credit card details do not transit from our site but are managed directly by the PayPal service
2-Cash on delivery: you pay in cash on delivery
3-Credit card: easy and fast
 

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